Appointments at Embrace It are valuable and have been reserved specifically for you. We ask that when making appointments, you do your best to keep that appointment. While we understand that circumstances may arise that will require a cancellation or rescheduling, we kindly ask that you notify us 24 hours prior to your scheduled appointment. A valid card may be required to be on file to reserve your appointment at Embrace It Aesthetics.
We require a minimum 24 hour advance notice for any appointment cancellations or rescheduling of appointments. For any cancellations or rescheduling less than 24 hours, we will require the client to leave a card on file to reserve future appointments. Furthermore, if an appointment is cancelled or rescheduled less than 24 hours, the client will be charged 50% of the cost of the missed services to the card on file.
We have allocated the necessary time to complete each service. If a client arrives more than 15 minutes late, we cannot satisfactorily complete these services, and may be asked to wait or reschedule.
Failure to completely show up for a scheduled appointment without cancelling it online, by phone, or by text, will require the customer to leave a card on file to reserve future appointments. Furthermore, the client will be charged for the full price of the missed services to the card on file.